I went to IE Rental Homes which is part of Pama Rentals, desperately seeking a place to live, I met with the property manager Cosandra, of a place I was interested in and she walked me through step by step what I needed and how to apply. The rent for said place was 825$ I make 1000 a month on my own my room mate dosnt get many hours but his social security would make up the difference for rent.
When we get there I get told someone else put in an application for that place and that she wouldn't accept my application when I told her that the property had 2 places and that it was discussed with the property manager she tells me she'll get back to me. I once again called the property manager and she said she'd talk to her. After a few hours she calls saying we didn't make enough to qualify... for low income housing?
Are you kidding me, we went back and I asked her why and she said it wasn't my credit which I know is great, she says we didn't make enough so I tell her again about my roommate who has help from the state, she says I never told her that so I show it to her on the documents she copied and she says she needs a letter from social services stating they'll pay his rent... umm that's what the paper was so now we loose out on a place for bull reasons. I think she was trying to save the place for people she knew which was messed up because we are trying to get a place before we end up on the street.
I also asked the property manager at the place if it would be ok we don't make 2.5 x the rent and she said she has people there who make less that have been there so I truly feel ripped off and cheated. I intend to report them to the BBB for really bad service and unfair treatment, discrimination because that's rediclious.
Product or Service Mentioned: Pama Management Property Manager.
Reason of review: Poor customer service.