I have been living at these apartment for 7 months and have been a no hassle tenant. I noticed a crack in my UPSTAIRS bedroom window that is on the outside and keeps getting bigger.
I asked to get it fixed and the managers answer was simply, you have to pay for it unless there is a police report. But why would I get a police report for no crime, this clearly happened from a branch or rock (who knows). I showed that on the signed rental agreement it says tenants only pay for repairs if due to negligence or carelessness; which does not apply to my situation.
All she can say is that she doesn't make the rules. It's ridiculous really.dont waste your time at this complex.
Product or Service Mentioned: Pama Management Property Rental.
Reason of review: Poor customer service.